A2101 is the iPhone XS Max
Apple doesn’t say which countries this version was sold in. It isn’t the Australian version, but it takes the same cases and screens.
For your iPhone XS Max
Not sure what’s wrong with it? Diagnostics at Riverwood Plaza are free.
Free tools for your iPhone XS MaxSoftware updates
Stopped at iOS 18
No. The iPhone XS Max’s last major update is iOS 18. Apple may still send security fixes for iOS 18, but it won’t get iOS 27 and newer apps will gradually stop supporting it. Weighing up a fix? Repair or replace?
Check it yourself
Where to find the model number.
Settings → General → About, then tap the Model Number line once to switch from the part number to the A number. Got a different number? Look it up here.
Cracked iPhone XS Max? We fix it while you wait.
Screens, batteries and charging ports at Riverwood Plaza. Free diagnostic, no obligation.