A1864 is the iPhone 8 Plus
Apple doesn’t say which countries this version was sold in. It isn’t the Australian version, but it takes the same cases and screens.
For your iPhone 8 Plus
Not sure what’s wrong with it? Diagnostics at Riverwood Plaza are free.
Software updates
Stopped at iOS 16
No. The iPhone 8 Plus’s last major update is iOS 16. Apple may still send security fixes for iOS 16, but it won’t get iOS 27 and newer apps will gradually stop supporting it. Weighing up a fix? Repair or replace?
Check it yourself
Where to find the model number.
Settings → General → About, then tap the Model Number line once to switch from the part number to the A number. Got a different number? Look it up here.
Cracked iPhone 8 Plus? We fix it while you wait.
Screens, batteries and charging ports at Riverwood Plaza. Free diagnostic, no obligation.